Service Notes

• Comoros, Cote d’Ivoire, Liberia, Libya, Rwanda, Sao Tome, Seychelles, Sudan, Swaziland & Togo are not covered in the MENA region.
• Due to the small geographical size and/or location of islands included in this list, calls may be interpreted by the system as originating from international waters and calls may be restricted. Therefore, the MENA rate or service availability is not guaranteed for these areas.
• U.S. government regulations forbid Iridium Satellite and/or its affiliates from offering equipment or providing the Iridium service in Iran, Sudan, or Syria, nor to any entity identified in the “Specially Designated Nationals and Blocked Persons” list maintained by the US Office of Foreign Assets Control.
• The Iridium MENA 500 voucher provides great rates per minute when used in the countries* shown.
• Unlike the Africa voucher, it can be used outside these regions but when doing so the voucher equates to 222 anytime worldwide prepaid minutes.
• Please note you cannot recharge an existing SIM card with this voucher, it is for new activation only.

Useful Information Regarding Prepaid Service Plans:

• Voicemail is included.
• The easiest and most cost effective way to receive calls to the Iridium phone is by using the Iridium special 2-stage service number, 1-408-768-2500. The caller will be prompted to enter the 12-digit Iridium number of your phone. The prepaid SIM card will deduct the equivalent of $1.75 per minute from your prepaid voucher balance and the caller pays only their standard long distance rate for a phone call to Arizona. By contrast, a direct dialled call to an Iridium phone from a traditional phone costs nothing for the Iridium user but the caller will be billed at a rate determined by their phone company (at an average cost of $5.00 – $7.00 per minute).
• The Iridium Short Message Service (SMS) is available via the internet for messages of up to 160 characters at a time. Have your friends and family go to the Apollo website and click on the Send SMS button. This service is free to the web sender and there is no charge to the Iridium user for receiving text messages. Outgoing messages from the Iridium phone are billed to the prepaid SIM card as a 30 second burn rate per text message.

Originating voice calls in ME/NA & terminating inside OR outside MENA 60 units Originating voice calls outside MENA 150 units Iridium to Iridium voice calls 48 units Calls to other satellite systems 906 units Voicemail 48 units Iridium to Iridium Data 102 units Originating data calls in MENA & terminating inside MENA 102 units Originating data calls in MENA & terminating outside MENA 150 units Originating data calls outside MENA 150 units SMS 30 units

Please note: Although Iridium offers global coverage this does not represent a guarantee of service. The Iridium network will not work in North Korea.

Please note: Although the Iridium service offers SMS, some UK networks are unable to send SMS to an Iridium satellite phone. These include Vodafone, Orange, and O2.