Inmarsat IsatPhone Monthly Service

Inmarsat IsatPhone Monthly Additional Fees Rate Card

Complete Call Costs Transparency. All the details you need to know about your Inmarsat IsatPhone monthly service plan.

Inmarsat IsatPhone Monthly Service Terms & Conditions

Inmarsat IsatPhone Satellite Phone Monthly Service Frequently Asked Questions

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Inmarsat IsatPhone Quick Guide + FAQ's

Do I have assigned phone number? Can people call and text me?

• The Isatphone Prepaid service will have an international Inmarsat phone number.
• The country code is 870.
• Calling into that number will be very expensive for the caller.
• We always suggest that anyone trying to contact the satellite phone use the SMS/Text function.
• The IsatPhone may receive SMS/Text messages from a cell phone, email or a web form, and the Isatphone is not charged to receive the message and has a very low rate for sending a message, so it is very cost effective.

How to turn the IsatPhone 2 On & Off

1. To turn on the IsatPhone press and hold down the red key until the screen lights up. The Inmarsat logo will appear followed by the main screen. To turn off, press and hold the red key until the screen light turns off.
2. If prompted to enter a PIN, enter the PIN code. The PIN is originally set by your service provider.
3. Stand outside and be at the best clear of the sky. No trees or buildings obstructing the view.
4. Searching satellite will appear on the screen. When your phone is connected to the satellite, the screen will display “Ready for service”.

Calling from your IsatPhone 2

• To call a landline or cell phone: dial 00 > country code > area code > phone number
  For example: 0014804781999 (USA/Canada country code is 1 - Do not include dashes or spaces)
• To call a satellite phone to a satellite phone : dial 00 > satellite phone number
  For example: 00870712345678 (Do not include dashes or spaces)

Calling to the IsatPhone 2

• To call the satellite phone directly from a landline/cell phone : dial 011 > Satellite phone number
  • Example: 011870712345678 (USA/Canada based callers - Do not include dashes or spaces)
• For international callers: dial 00 > satellite phone number
  • Example: 00870712345678 (Do not include dashes or spaces)

Answering a call on the IsatPhone 2

• When your phone rings, press the green key. Remember, to receive a call, you must be connected to the satellite with the phone
  antenna pointing upwards.

Using voicemail on an IsatPhone 2

1. If you have a new voicemail, the voicemail icon will appear in the status bar at the top of the main screen. You can press and hold the
   “1” key for a few seconds. You will then automatically be connected to your voicemail account.
2. You can also dial the short code 570 and press the green key or the full international number 00 870 772 001 899 or +870 772 001
   899 and press the green key. Follow the spoken instructions.

Creating and sending a text message on an IsatPhone 2

1. Select “Menu” > “Messaging” > “New Messaging” > “Text Message”. A blank screen will appear.
2. Compose your message. Enter the recipient’s full international number on the “To:” field. If the number is already stored in your
   Contacts select “Options” > “Add Recipient” and select the name of on the list.
3. When you have finished adding recipients, select “Options” > “Send”

Creating a text message for sending to an email address

1. Select “Menu” > “Messaging” > “New Message” > “Email message”
2. Instead of displaying your name to the recipient, the message will display your details in the following format, From : your phone
   number@message.inmarsat.com. - Example : 870776456960@message.inmarsat.com

Bluetooth

• To activate Bluetooth connectivity select Menu > Settings > Bluetooth. Select Settings > Bluetooth and select On. The Bluetooth
  icon indicator appears in the status bar.